AmarktAI

Privacy Policy

Last updated: January 15, 2026

AmarktAI Marketing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and billing information. This information is necessary to provide our services and communicate with you.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, actions taken, and time spent. This helps us improve our services and user experience.

Marketing Data

When you connect third-party services (social media accounts, email platforms, etc.), we access data necessary to perform the marketing functions you configure. This may include audience data, content performance metrics, and campaign data.

AI-Generated Content

Content created by our AI agents is stored in your account to provide our services. You retain full ownership of all AI-generated content.

Device and Log Data

We collect device information (browser type, operating system, IP address) and log data (access times, pages viewed) for security and service improvement purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI marketing services
  • Process transactions and send related information including confirmations and invoices
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our platform
  • Train and improve our AI models (only with your explicit consent and using anonymized data)

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We share data with third-party vendors who perform services on our behalf, such as payment processing, data analytics, email delivery, and hosting. These providers are contractually obligated to protect your data.

AI Providers

To provide AI-powered marketing services, we process certain data through our AI provider partners (GenX Router, Together AI, DeepInfra). Data sent to AI providers is processed in accordance with their respective privacy policies and our data processing agreements.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • AES-256 encryption for data at rest and TLS 1.3 for data in transit
  • Regular security audits and penetration testing
  • Role-based access controls and multi-factor authentication
  • SOC 2 Type II compliance (in progress)
  • Regular backups with geographic redundancy

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing

To exercise these rights, contact us at privacy@marketing.amarktai.co.za.

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more details, see our Cookie Policy.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@marketing.amarktai.co.za

Address: Cape Town, South Africa (Remote-first company)